Refund Policy

Effective Date: August 15, 2025

Thank you for using our platform, which transforms your pictures into sunset art styles using AI.
We want you to enjoy the best possible experience. This Refund Policy explains when you may be eligible for a refund.

1. Free Use

• New users have access to a limited free trial of the Service.
• Since this is provided at no cost, no refund applies to free use.

2. Paid Plans and Subscriptions

• When you purchase a paid plan or subscription, you gain immediate access to premium features and credits.
• All purchases are final and non-refundable, except as required by applicable law.
• Refunds will generally not be issued for:
  • Change of mind.
  • Unused subscription time.
  • Dissatisfaction with AI output (as results may vary).

3. Exceptional Refunds

We may issue a refund in certain exceptional cases, such as:

• Duplicate charges caused by a billing error.
• Technical issues that prevent you from using the Service despite reasonable troubleshooting.

To request a refund, contact us at [your support email] within 7 days of purchase, including:

• Your account email.
• Transaction ID or receipt.
• Reason for requesting a refund.

4. Cancellation of Subscriptions

• You may cancel your subscription at any time.
• Cancellations will prevent future billing but will not generate a refund for the current billing cycle.
• You will continue to have access to premium features until the end of your billing period.

5. Payment Disputes

If you believe you were incorrectly charged, please contact us before filing a dispute with your payment provider.
Resolving issues directly with us allows for a faster solution.

6. Changes to This Policy

We may update this Refund Policy from time to time.
Any updates will be posted here with a new “Last Updated” date.

7. Contact Us

For any questions about this Refund Policy, please contact us:

Email: support@genusingai.com